Telemedicine

BCBSNC is expanding their telehealth services through Teladoc Health with Primary360*. With Primary360, members can connect regularly, by phone or video, with a U.S. board certified doctor and a dedicated Care Team of nurses and medical assistants. Together, they will create a personalized care plan to help you meet your long-term health goals, coordinate care across a range of services and provide ongoing support.

Members enrolled in Liberty’s Basic, Standard, and Premium plans have access to Primary360, which includes the below services, for a $0 copay.

• Virtual Primary Care – annual checkups, overall health management and care plans provided by a U.S. board certified doctor and dedicated Care Team.
• Acute Care – treatment available 24/7 for non-emergency and common conditions through same-day appointments.
• Mental Health Counseling – phone or video visits with licensed therapists or psychiatrists
• Nutrition Counseling – personalized support and tips for healthy eating and overall well-being offered by registered dieticians.

*Members enrolled in the HPN plan will not have access to Primary360 but will still have access to Teladoc’s acute care and behavioral health consultations for a $0 copay.

Dermatology consultations are available on all plans at the Specialist copay.

You can also add a loved one you’re caring for to your Teladoc account and have two- or three-way visits with a doctor. You will be responsible for the total cost of the caregiver visit, which is typically $47 or less per visit.